REMOTE - Site Reliability Engineer

Site Reliability Engineer - Full-time Remote

Advance Your Career with Cutting-Edge Infrastructure at Harbor Compliance

Location: Full-time Remote (Excluding CA, CO, MT, NY)

About Harbor Compliance:

Harbor Compliance is committed to simplifying the regulatory challenges of businesses and nonprofits through innovative technology solutions. As we continue to grow, we seek a Site Reliability Engineer who is passionate about maintaining high-performance, reliable infrastructure for our SaaS platforms. Join us and contribute to our mission of helping organizations navigate compliance with ease.

Why Harbor Compliance?

At Harbor Compliance, you will join a dynamic team that values innovation and efficiency. We offer a supportive work environment where your contributions significantly impact our success and your professional growth. Our remote-first policy promotes work-life balance, and we are committed to providing our team with the tools they need to excel.

Position Overview:

The Site Reliability Engineer at Harbor Compliance is crucial for ensuring the availability, scalability, and security of our Linux-based infrastructure which supports both internal and external clients. In this role, you will work closely with Software Development and IT Services teams to develop and execute robust infrastructure strategies that align with our business goals. Your success will be measured by your ability to design and implement these strategies, ensure high uptime, and continuously improve our system performance.

Key Responsibilities:

• Ensure optimal availability of our SaaS platform for all users by maintaining and upgrading infrastructure.
• Design and implement infrastructure solutions that adhere to industry best practices for scalability, reliability, and observability.
• Continuously measure and enhance system performance, focusing on efficient and effective solutions.
• Diagnose and remediate production issues in collaboration with cross-functional teams, ensuring swift resolution and minimal disruption.
• Influence software design and architecture decisions as the subject matter expert on infrastructure, promoting best practices and system performance.
• Develop and maintain comprehensive system documentation, including playbooks and instruction manuals, to support ongoing operations and crisis management.

Required Qualifications:

• Proven experience in building and supporting client-facing SaaS applications on Linux platforms (RHEL, CentOS, Ubuntu).
• Skilled in utilizing major cloud service providers (Azure, AWS, GCP) for infrastructure management.
• Proficient with infrastructure as code frameworks such as Ansible and Terraform.
• Experienced in developing and managing CI/CD pipelines with tools like CircleCI and Jenkins.
• Familiar with version control systems, particularly Git.
• Strong background in system monitoring using platforms like New Relic.
• Knowledgeable in both SQL and NoSQL database technologies.
• Effective in programming or scripting languages.
• Exceptional troubleshooting and problem-solving capabilities.

Preferred Qualifications:

• Bachelor’s degree in Computer Science or a related technical field.
• In-depth experience with Azure-specific services and Kubernetes in a production environment.
• Expertise in identity and access management.

Location and Hours

This is a full-time position. You are welcome to work remotely or from our Rockville, MD, or Lancaster, PA, offices.

Compensation

Competitive salary and generous benefits including paid time off; seven paid holidays; health plan including medical, dental, vision, and life insurance; and a 401(k) retirement plan with a company match program.

Apply Now:

If you are looking to leverage your skills in a role that offers challenges and opportunities to innovate, we would love to hear from you. Visit Harbor Compliance Careers to submit your application today. Join us as we continue to set standards in the compliance industry.