Sales Development Representative - REMOTE

Company Overview

Harbor Compliance is a fast-growing technology company reinventing how nonprofits and businesses manage critical areas of compliance. An Inc. 5000 and Deloitte Technology Fast 500 honoree, Harbor Compliance is using technology to simplify the complexities of business licensing and legal entity management.

In 2021, we merged with Labyrinth, Inc. We have scaled to 35,000+ clients and, even after 12 years, are still just getting started.

Sales Development Representative (SDR) 

At Harbor Compliance, we know that the key to growth is a high-performing sales team. That’s why we’re seeking a qualified sales development representative (SDR) to find and screen potential customers who could benefit from our products and services. As the first line of communication with a prospect, the ideal SDR has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up sales closers for success. The SDR should be a quick learner who has strong communication skills and an ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for boosting top-line revenue growth, customer acquisition levels, and profitability.

Objectives of this role

• Represent the company’s products and services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs
• Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities
• Manage and maintain a pipeline of interested prospects and engage sales executives in next steps
• Identify best practices for refining the company’s lead-generation playbook

Responsibilities

• Cold calls, and email to generate new sales opportunities
• Identify the needs of prospects, and suggest appropriate products or services
• Build long-term, trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and sales executives
• Activity tracking and administration in the CRM (HubSpot)

Required skills and qualifications

• Strong communication skills via phone and email
• Proven, creative problem-solving approach and strong analytical skills
• Use prospecting and research tools
• Coordinate with assigned reps to qualify opportunities
• Follow lead development best practices with email and phone using enablement technology to connect with new prospects
• Work closely and collaboratively with the sales team to develop and implement appropriate prospect communication plans
• Bachelor's degree or commensurate sales experience
• Highly organized and able to manage several responsibilities at once with little oversight
• Experience tracking all sales activity in a customer relationship management software

Preferred skills and qualifications

• Prior Start-up sales experience
• Experience selling registered agent and entity management services
• Experience selling SaaS
• Experience using HubSpot CRM, Google Suite, and Zoom
• Experience with Winning by Design sales methodology

Location and Hours

This is a full-time position. You are welcome to work remotely or from our Rockville, MD, or Lancaster, PA, offices.

Compensation

Competitive salary and generous benefits including paid time off; seven paid holidays; health plan including medical, dental, vision, and life insurance; and a 401(k) retirement plan with a company match program.

Harbor Compliance is an equal-opportunity employer.